Frequently Asked Questions

Assessments are $225.00 per month, due on the 1st of each month. Water, trash, and sewer are paid by the Association.

Payments not received by the 10th of the month are late, and a late fee is charged. Details are in the Delinquent Assessment and Fine Collection Policy on the Documents page: Documents

Pay online by e-check or credit card through the owner portal, one time or with recurring payments: assuredcam.appfolio.com

Or mail a check payable to Legacy West Condominium Association, Inc., c/o Assured Real Estate, PO Box 29159, Phoenix, AZ 85038. Include your property address on the check.

No special assessment is anticipated at this time.

Yes. Submit a Proposed Repayment Plan: Proposed Repayment Plan

Under the plan you pay current assessments on time plus the past due balance, generally within three months when the past due amount is one year of assessments or less.

You can ask the Board to consider it. For late fees, interest, collection fees, or other charges use the Account Adjustment Request: Account Adjustment Request

For violation fines use the Fine Waiver Request, after the violation has been corrected: Fine Waiver Request

Collection actions continue while a request is pending, and approval is not guaranteed.

Register for the owner portal, where you can pay assessments, view your balance, submit maintenance and architectural requests, view compliance notices, and see shared documents. Request access here: assuredcam.appfolio.com

Once activated, log in here: assuredcam.appfolio.com

Submit the Update Mailing Address form: Update Mailing Address

Allow up to 48 business hours for records to be updated. You can also complete the Owner Information Form on the Resources page so management has current contact and emergency information.

Order keys online with the Key and Access Order form: Key and Access Order

Pool keys are $100. Fitness room keys and mailroom gate keys are $50 each. Keys may not be copied or lent to others; violators are charged for rekeying the common area gates and doors.

The mailroom gate key does not open your personal mailbox. The mailbox units are owned by the Association, but each owner is responsible for the lock on their own box and must use a licensed and insured locksmith. The Association uses Green Valley Lock and Key, which is familiar with the complex: (702) 897-0164.

The pool and spa are open 7:00 am to 10:00 pm from Easter weekend through the last day of October. Residents must carry identification and may bring up to four guests per residence, who must be accompanied by the resident. Children under 18 must be supervised by an adult. Glass, alcohol, and pets are not allowed in the pool area, and diving is prohibited. There is no lifeguard.

Only owners may reserve the clubhouse for private parties of up to 40 guests. Complete the Clubhouse Reservation Request on the Resources page and return it to management with a refundable $500 damage deposit and a non-refundable $150 cleaning fee, by check payable to Legacy West Condominium Association. Party guests may not use the pool or spa. The full clubhouse policy is in the Rules and Regulations: Documents

Parking stalls are marked and assigned by unit number. Parking in a stall not assigned to your unit can result in towing at your expense and fines. Never park in red zones, at fire lanes, or blocking gates or other residents' stalls; those vehicles are towed without notice.

Inoperable, unregistered, or leaking vehicles are not allowed and are towed 48 hours after notice. Commercial vehicles, trucks over one ton, RVs, boats, trailers, and campers may not be parked on the property except for loading or unloading. Vehicle repairs and covering vehicles with tarps are not allowed. The speed limit is 15 mph.

Up to two common household pets, such as a dog or cat, each no more than 15 pounds. Pets must be leashed and may not be left unattended in common areas. Pick up after your pet immediately; waste bag stations are provided. Pets are not allowed in the pool area or on the turf next to the clubhouse and barbecues. All pets must be licensed and vaccinated. Report barking to Animal Control.

Patio furniture, some potted plants, and bicycles only. Patios and balconies are not for storage and must be kept clutter free. Laundry, wall hangings, and decorative lights are not allowed (holiday lights are permitted from the day after Thanksgiving through January 10). Charcoal and gas grills are prohibited; electric grills must be at least 18 inches from combustible construction. Screening may not be attached to the railings without Board approval.

Yes. Decorations may go up four weeks before the holiday and must come down within five days after it. Holiday lights are allowed on patios and balconies from the day after Thanksgiving through January 10. Nothing may be placed on the common area outside your unit.

One standard "For Sale" or "For Rent" sign, no larger than 18 by 24 inches, may be placed in a unit window. Signs are not allowed in common areas, and no other signs are permitted. A nameplate up to nine square inches may be placed on the front door.

All trash must be bagged and tied, boxes broken down, and everything placed inside the dumpster, never beside it. Owners and tenants must haul away large items themselves.

Nothing may be done in a unit that annoys or disturbs neighbors, including loud noise, external speakers, and offensive odors. Units share walls, vents, and pipes, so please be considerate. To report a noise or other nuisance, use the Report a Violation form and include the dates and times: Report a Violation

Use the Report a Violation form and include the location and, if possible, a photo: Report a Violation

With a photo, a notice can be sent right away; otherwise it is confirmed at the next inspection. Your information is kept confidential.

Submit a Violation Response with the violation date and whether it has been corrected, is not at your property, or needs more time, or whether you plan to attend a hearing: Violation Response

Download the Water Shut Off Notice from the Resources page and post it on all affected doors and common areas at least 72 hours in advance. Remove the notices afterward. Failure to give notice can result in fines up to $500.

Submit the Tenant Registration form with a copy of the lease: Tenant Registration

Units may not be rented for less than 60 days, and all leases must be in writing. Owners must give tenants a copy of the CC&Rs, Bylaws, and Rules and Regulations and are responsible for their tenants' compliance. Owners must provide common area keys to their tenants.

Property managers and anyone else representing an owner should submit the Property Manager Registration with a copy of the management agreement: Property Manager Registration

The Association does not track owner occupancy. It can provide only the number of owners with off site mailing addresses.

Submit a Community Maintenance Request with the location and photos: Community Maintenance Request

Please submit one request per issue. The form works on your phone so you can attach photos on the spot.

Report plumbing and sewer issues in writing with a Community Maintenance Request, describing the problem and including photos: Community Maintenance Request

Phone calls are not accepted to schedule plumbing repairs, and a valid ID of the owner or authorized representative is required. Calls are scheduled by severity and vendor availability. For a drain backup, the owner should first try to clear the clog. Owners may be responsible for drain and water supply lines depending on the cause, and charges may be passed back to the owner.

Yes. Any change to the exterior of a unit requires prior written approval from the Board or Architectural Committee, including paint, lighting, screens, security doors, awnings, patio covers, sunshades, solar equipment, and reflective window tint. Submit a Design Review Application: Design Review Application

Yes. Small satellite dishes may be installed on your patio with a clear southern exposure, reasonably concealed from view, with cables painted to match the building.

Meetings are held quarterly at the clubhouse, 2201 Ramsgate Drive. The schedule and agendas are on the Board Meetings page: Board Meetings

Each open meeting includes a homeowners' forum. To place an item on the agenda, write to the Board through management at least three weeks before the meeting: Request to the Board

Governing documents and policies are on the Documents page: Documents

For resale packages and lender questionnaires, order through getdocsnow.com

For other records, such as approved minutes, submit a Document Request: Document Request

Submit a Request to the Board with as much detail as possible and any supporting documents: Request to the Board